Dr. Guilding's SurgeryEldene Health CentreSwindon, SN3 3RZTel: 01793 480111
Patients with urgent care needs are able to access the Out of Hours Service between 18.30 and 08.00 weekdays and throughout the weekend/bank holiday via NHS 111.
Over the winter period (22nd December 2017 – 2nd January 2018), with the exception of the following days, pharmacies are open as normal:
Where prescriptions are required during this period, details are provided of the pharmacies that are open and are available at www.nhs.uk and local media. Please note that all pharmacy opening times are available at www.nhs.uk.
The Practice would like to wish all our patients a very Happy and Healthy Christmas and New Year.
It is now a contractual requirement that all patients, including children, have a named accountable GP. Dr. Guilding's Surgery is a single-handed practice and all patients are registered with him therefore he will be your named accountable GP. Dr. Millais will continue to work at the practice and patients may request appointments with her in the same way as before.
The Practice is keen to develop a PPG ( Patient Participation Group) for the purpose of obtaining the views of our patients and enabling the practice to obtain feedback from the our patients on the services we deliver. If you would like to be involved in this process please visit the ' Have your say' page of this web site and complete a registration form or ask at reception for a paper copy to complete.
Patients on long-term medication can order repeat prescriptions in the following ways:
The prescription can be sent directly to Eldene Pharmacy (medication can be delivered if there is a neeed) or you can you arrange with a pharmacy for collection of your prescription from reception.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow 24 hours for prescriptions to be processed and remember to take weekends and bank holidays into account.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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